Use the enquiry form below if you need to contact FSANZ. You can subscribe to our newsletters and alerts here too. If you have a complaint about food quality, safety or contamination, please contact your local enforcement authority.
Australia
Phone: +61 2 6271 2222
Post
PO Box 5423
Kingston ACT 2604
Australia
Office
Level 4
15 Lancaster Place
Majura ACT 2609
Fax: +61 2 6271 2278
New Zealand
Phone: +64 4 978 5630
Post
PO Box 10559
Wellington 6140
New Zealand
Office
Level 3
154 Featherston Street
Wellington Central
Wellington 6011
From 30 April 2024:
Level 2
1 Willeston Street
Wellington Central
Wellington 6011
Food recalls (Australia)
If you are a food business wanting to conduct a recall, please use the following contact details:
- (02) 6271 2610 (9am–5pm Monday–Friday)
- 0412 166 965 (5pm–10pm Monday–Friday, 9am–10pm Saturday–Sunday)
- food.recalls@foodstandards.gov.au
For assistance on public holidays and during our shutdown period (from Christmas to New Year's day), please call 0412 166 965.
State and territory food recall contacts Food recalls New Zealand